First World Hotel Review: Exploring Tower 3 + The Food Factory

First World Hotel Review: Revisiting After 4 Years

The last time I stayed in First World Hotel was 4 years ago and I didn’t really have much of an impression of the rooms. We were told that we will be staying in the new wing (Tower 3) of the world’s largest hotel and thanks to Pingerrain, both Peps and I got to have a quick getaway! So here’s a short travelogue Peps did if you prefer watching videos to reading words~

First World Hotel Tower 3

I felt like a first year in Hogwarts when we were led to the new tower. From a smoke-filled musky entrance (the original drop-off point), we were led to a clean and mirror-filled walkway where everything felt futuristic.
the-epiphany-duplet-first-world-hotel-gentingThe contemporary lobby is filled with bold graffiti walls which doesn’t seem to mean anything initially. But if you take a closer look, they are actually 3D trick art visuals which allow guest to take some nice photos from certain angles!

first-world-hotel-self-check-out-kioskCheck in and check out is made super convenient with the Express Check-in kiosk. There are 33 units of Express Check-in Kiosks—27 units at Tower 1 lobby and six units at Tower 3 lobby, with English and Chinese instructions. Customers who have pre-paid advance booking can check in via the kiosks by using their membership cards, MyKad or Passport.

Checking out is likewise as easy as ABC with the Express Check-out Kiosks. There are 15 units located at Tower 1 and Tower 2, and 4 units at Tower 3. All you have to do is to insert the room key card into the machine and you are done!

First World Hotel Y5 Deluxe Room

The three-star hotel in Genting Highlands have a total of 7,351 rooms, and it has set the Guinness World Record for the largest hotel in the world (by number of rooms). We were allocated the functional and chic Y5 Deluxe Room which only cost approximately SGD$25 (depending on season) for a night!
first-world-hotel-y5-deluxe-roomLively and vibrant splashes of colour and design welcomed us upon entering. The beautiful yellow stripes help energises my otherwise exhausted mind (it was 4am in the morning when we checked in and took these photos!) and made me look forward to the rest of the day’s plan! Everything is pretty cozy in the 180 sq ft modern-looking room, hence Peps and I combined the two single beds to make space to put our luggage.

P.S. No charge for bedding requests.
first-world-hotel-y5-deluxe-room-window-viewThe rooms are quite close to one another and we could actually see the other blogger friends staying just opposite us! So if you are someone who prefers privacy ahem, do remember to close the curtains!
first-world-hotel-y5-deluxe-room-amenitiesThe room is called Y5 Deluxe room for a reason. Yes, that means free WiFi access! The coffee-making facilities provides some lipton tea and Nescafe instant coffee for those who need some wake-me-ups. The laptop-sized in-room safe is in between the kettle and the mini fridge. You can hang your clothes in the open hanging cupboard, but don’t expect much space to put your luggage! Other features include a 32-inch flat-screen television with in-house and local channels, telephone, international socket and USB-powered lan access point.

first-world-hotel-y5-deluxe-room-toiletThe room comes with a 2-in-1 shampoo-shower gel dispenser, towels and hair dryer. If you are someone who prefers a proper shampoo, conditioner and shower gel for your baths, they can be purchased at any of the convenience stalls or Watsons in the hotel. We didn’t prepare any toothbrush or toothpaste too, so we end up having to buy everything from Watsons.

P.S. Free Wi-Fi access is available throughout the property. Laundry and Dry Cleaning Services are also available. Luggage trolleys are available with a refundable deposit of RM20. Otherwise, delivery/collection services are available for RM20 per luggage.

Check-in from: 03:00 pm at check-in kiosk or at the front office counter with an extra fee of RM15)
Check-out until: 11:00 am
Pay an additional RM5 for:
1) Early check in to avoid the queue.
2) A connecting room, mountain view/valley view, or have your room located near the lift.

Recreational Facilities

The hotel also adjoins the Genting Internatlonal Convention Centre and has a fitness centre at Tower 2, level B1 for anyone who wants to sweat it out up in the mountains. first-world-hotel-fitness-centre>16 years and above only. Steam and Sauna Room, Lockers and shower room available, appropriate athletic attire

Location: B1 (GICC Meeting Room) Tower 2, First World Hotel
Gymnasium charge≈ RM20 (for in-house guest, with hotel passbook/ check-in slip) | RM30 (for walk-in)
Opening Hours: 07.00 am – 10.00 pm (Daily)

Breakfast Buffet at The Food Factory

First World Hotel offers no-frills accommodation, which means the rooms are sold without breakfast. Well, with so many options in the complex for guests to enjoy food, why stick to only one, right?
the-food-factory-gentingWe were brought to ‘The Food Factory’ to have our breakfast and it operates and looked literally like a food court factory! To cater to the huge influx of guests daily, there are 3 huge robotic helpers (machineries) stationed at the pancakes stations, the pizza station as well as the rice and noodles station to help speed up the preparation and cooking process.
the-food-factory-genting-highlandThe photo above reveals only… one-third of the place. The Food Factory is said to serve 11 million covers per annum, and in a day it uses 20,000 chicken eggs, 3,000 apples and 3,000 kg of chicken! Crazy isn’t it?

the-food-factory-rwgThe food area displays an array of West Asian, East Asian, and Western breakfast delights, served daily. You can pick your liking, buffet-style from a spread of freshly made goodies, ranging from bread, local buns, Danishes, pancakes and cereals to dim sum, nasi lemak, and congee. The photos definitely don’t do justice to the portions of the food. The pot of scrambled egg was humongous @.@!

peps-goh-the-food-factory-gentingAs usual, Peps and I got a little bit of everything and tuck in! It was difficult not to like the Asian dishes, I mean, we are in Malaysia, the Asian dishes are what they are best in, isn’t it?

Breakfast charge≈ RM31 (for adults) | RM16 (for child, unless included in room rate) 
Opening Hours:
Breakfast 06.00 am – 11.00 am (Daily)

Terminal 2 @ First World Hotel

Aside from The Food Factory, for people who prefer to eat only one portion, there’s the signature Terminal 2 Café located in the lobby of Tower 3.
first-world-hotel-genting-terminal-2It sells soups, snacks and beverages like a minimart from 7.30am to midnight.

first-world-hotel-genting-terminal-2-bakeryIt also double up as a bakery, offering freshly baked pastries. Offering complimentary wi-fi, it is designed for people who wish to dine in (48 seats available) but those who are on the move can also grab and go!

Not keen in any of the above, then head to the newly opened SkyAvenue concept mall where there’s even more dining options! I have shared some of my personal dining experiences over here at RWG SkyAvenue Dining Options.

Where’s First World Hotel?

Address: Genting Highlands, 69000 Genting Highlands, Pahang, Malaysia
Telephone: +603 2718 1118
For more information: Visit First World Hotel Website | Facebook Page

Cost: ✓✓✓ (SGD$14/RM40 onwards depending on season) | Location/Convenience: *** | Ambience: **

Getting To First World Hotel at Genting Highland

first-world-hotelDaily Bus Services from Singapore: Resort World Genting’s recommended bus services is WTS Travel. There are 13 convenient pick-up points where you can board the buses including in Tampines, Sengkang, Bedok, Ang Mo Kio, Sembawang and Woodlands. Tickets are available from WTS from as low as S$43. However there are also other bus services available when you check out

Limousine Service from KL International Airport: The trip from KLIA/klia2 to Resorts World Genting will take approximately two hours (116km). Limousine service from KLIA/klia2 is available 24/7. Prior arrangement is required. Rates start at RM280 and are subject to the type of vehicle, with a 50% surcharge for bookings between midnight and 7.00am.

Limousine Service Counter (Kuala Lumpur International Airport) Contact: (603) 8776 6753
Limousine Service Counter (Resorts World Genting) Contact: (603) 6105 9584

Budget Taxi from KL International Airport: Budget taxis require the purchase of coupons at any registered budget taxi counter at the airport arrival hall. Metered taxis can be hailed in the city itself and are available all day. The flag-off rate is RM3.00 with RM0.10 charged for every 115m. For taxis caught in a traffic jam, the fare will be RM3.00 for the first three minutes and RM0.10 for every subsequent 21 seconds.

If bookings are done via phone, an additional RM2.00 is charged. Extra luggage or passengers will incur a charge of RM1 each. A 50% surcharge is levied between midnight and 6.00am.

For more information on pick-up points and timings: Check out the Resort World Genting website.

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Disclaimer: Event invitation from AllisonPR and Resort World Genting. Opinions stated are genuine and honest. Also note that all sources, information, content, links are valid to change at any time.

23 thoughts on “First World Hotel Review: Exploring Tower 3 + The Food Factory”

  1. Pingback: Awana Hotel & Resort Review: Digital Detox in the Forest | Tiffany Yong

  2. This is a really great review! It’s so thorough. I can’t believe the hotel has more than 7,000 rooms. I’m sold on the pancake & pizza bars! You mentioned the deluxe rooms have free wifi. Does that mean the other rooms don’t have free wifi?

  3. Nice review! I bet you had a great time in Exploring Tower 3 and The Food Factory. That are the things that happy people should not missed.

  4. Your video is super awesome! I’m going to have to subscribe to your YouTube. This is the most incredible hotel I’ve ever seen in my life! Wow

  5. Oh Goodness! What a huge hotel! I cannot imagine how great the cleaning company is doing having to care for 7k rooms. Also, the amenities look quite attractive. It would take a few days for me to take all that in and would love to visit it. This could make for a great family vacation 🙂

  6. The size of this hotel blows my mind completely! Looks like a great place to stay and like you had tons of fun!!

  7. Wow, more than 7000 rooms. That just boggles my mind. Just imagine cleaning them all. I’d love to see it for real, it must be quite something and it seems they’ve put a lot of thought into how make things run smoothly if they’re catering for so many people

  8. Thanks for sharing this informative review of the first world hotel. I really enjoyed the images and videos you created for this blog post.

  9. Wow this hotel looks absolutely amazing to stay at! So many amenities to enjoy! It really looks like a fun and comfortable place to relax and just recharge. Thank you for sharing!

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